Terms of service

Terms of Service 
Last updated: 28.08.2026

These Terms of Service govern all purchases made through my online store. By placing an order, you agree to be bound by these terms and the Artwork License Agreement.

Making Sense offers original artworks and art prints. Art Prints are produced on demand through our print partner, Gelato. Originals are unique, one of a kind artworks created and held by Making Sense Art before being purchased.

1. The Agreement
These terms apply to the purchase of products from Making Sense Art via our online store.

All artwork and designs sold on this website are the intellectual property of Making Sense Art. Unauthorized reproduction or resale is strictly prohibited.

2. The Parties
Seller: Making Sense Art, Alf Kristoffersens vei 10, 1396 Billingstad, post@making-sense.no, 92084091, VAT 934759834.

Buyer: The person placing the order.

3. Price
Prices are displayed in your local currency where available.

Shipping costs for original artwork are calculated at checkout based on your location and shipping method.

Art Prints are offered with free shipping as stated on the product page.

Taxes are included where applicable.

Orders outside the EU may be subject to import duties or taxes upon delivery.

4. Conclusion of the Agreement
The agreement is considered concluded when the buyer has received an order confirmation.

For Art Prints, production begins after the order has been placed.

For Originals, the artwork is an existing, one of a kind original work and will be carefully prepared for shipment after the order has been placed.

5. Payment
We accept payment via PayPal, Vipps, Visa, and Mastercard.

Payment is processed when the order is placed. For credit or debit card payments, the amount may be reserved upon ordering and charged according to the payment provider’s terms.

6. Delivery
Making Sense is not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.

Customers are responsible for providing accurate and complete shipping information. Making Sense is not responsible for orders delayed or delivered incorrectly due to an incorrect shipping address.

For Art Prints
All artworks are produced especially for you after your order is placed.

Production and delivery typically take 4–7 business days, depending on destination and shipping method selected at checkout.

For Originals
Please allow me a little extra time to carefully pack your artwork. Each piece is packed by hand, with care, and may take 7–10 business days for me to prepare and ship.

Delivery time after dispatch depends on the destination and shipping method selected at checkout.

7. Risk of the Item
The risk for the item transfers to the buyer when the item is received by the buyer or their representative.

8. Right of Withdrawal

For Art Prints
Art Prints are produced on demand through my print partner, Gelato, and are made specifically when an order is placed.

The right of withdrawal does not apply where the artwork has been made to the buyer’s specifications or has been clearly personalized, as provided by Section 22(e) of the Norwegian Right of Withdrawal Act. LOVDATA.NO

For Originals
The right of withdrawal and any applicable exceptions depend on the circumstances of the purchase and the nature of the artwork.

If you have any questions about your right of withdrawal for an original artwork, please contact me at post@making-sense.no.

9. Delay and Non-Delivery – Buyer’s Rights and Deadline for Reporting Claims
If an order is not received within the expected delivery time, the buyer should contact us as soon as possible so that we can assist in locating the shipment.

Before reporting a missing order, please ensure that:

• The shipping address provided is correct and complete.
• You have contacted the carrier to attempt to locate the package.
• The package is not marked as delivered by the shipping carrier.
• There are no recent updates from the shipping carrier in the tracking link.

10. Defective Item – Buyer’s Rights and Complaint Deadline

For Art Prints
If an Art Print arrives damaged, defective, or with a production issue that was not caused by you, please contact me as soon as possible.

Please provide a description of the issue together with clear photos of the artwork and its packaging. I will work with Gelato to investigate the issue and find an appropriate solution.

If Gelato’s quality assurance team validates the claim, a complimentary replacement may be provided.

For Originals
If an original artwork arrives damaged or has a defect that was not caused by you, please contact me as soon as possible.

Please provide a description of the issue together with clear photos of the artwork and its packaging. I will assess the situation and do my very best to find a good solution.

11. Seller’s Rights in Case of Buyer’s Default
If the buyer provides an incorrect or incomplete shipping address, refuses the shipment, or does not collect the package, the item may be returned to the sender or otherwise disposed of.

Any additional costs resulting from an incorrect address, refused shipment, or failure to collect the package may be charged to the buyer.

Making Sense is not liable for indirect, incidental, or consequential damages resulting from the purchase or use of our products.

12. Warranty

For Art Prints
Gelato uses standardized printing methods to ensure consistent quality. Minor variations in color, tone, or appearance may occur and are not necessarily considered a manufacturing defect.

Printing is a chemical and mechanical process, and 100% consistency cannot be guaranteed. Factors such as printing equipment, machine settings, paper type, humidity, and maintenance may affect the final result.

For Originals
Each original artwork is unique and created by hand. Variations, visible marks, texture, and imperfections are part of the artwork and are not considered defects.

Each piece may differ from photographs shown on the website due to lighting, screen settings, and the nature of the original artwork.

13. Personal Data

The buyer’s personal information is processed in accordance with applicable privacy regulations and is used for order processing, delivery, and customer service.

Personal information may be shared with relevant service providers where necessary to process and fulfill an order or provide our services.

TikTok Sales Channel Terms By connecting with and purchasing from my store via TikTok, you agree to the following terms:

Third-Party Platform My store operates on TikTok as an additional sales channel. Any orders placed through TikTok are subject to my general Terms of Service, as well as TikTok’s own policies.

Order Processing & Fulfillment Orders placed via TikTok are processed through my Shopify store. My standard processing, shipping, and return policies apply.

Data Usage & Privacy By purchasing through TikTok, you acknowledge that TikTok may collect and process your data according to its own privacy policy. I do not control TikTok’s data collection practices.

Advertisements & Promotions Any promotions, discounts, or advertisements shown on TikTok are subject to change without notice. Discounts may have limitations or be exclusive to purchases made through TikTok.

Disputes & Support Any disputes regarding purchases made through TikTok should be directed to me at post@making-sense.no. TikTok may also have its own dispute resolution processes for issues relating to its platform.

TikTok Data Collection & Tracking
My store uses the TikTok Pixel, a tracking tool provided by TikTok, to support marketing, measure advertising performance, and understand how visitors interact with my website.

TikTok may collect information about interactions with my website, including pages viewed, products added to cart, and purchases made. This may apply to visitors regardless of whether they arrived via TikTok.

The information collected may be used to analyze website performance, personalize advertising, and measure the effectiveness of my TikTok marketing campaigns.

Your personal information may be processed by TikTok and other relevant service providers in accordance with their respective privacy policies. I do not control how TikTok stores or processes data beyond the parts of the service that I manage.

You can manage certain privacy and advertising preferences through your TikTok account, browser settings, or other available privacy tools.

14. Dispute Resolution
Complaints should be directed to me at post@making-sense.no. I will do my best to resolve any issue directly and amicably.

If a complaint cannot be resolved directly, the buyer may contact the Norwegian Consumer Authority for guidance or mediation.

For consumers in the EU and EEA, information about available alternative dispute resolution bodies can be found through the European Commission’s consumer redress services.

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated ”Last updated” date.

Thank you for shopping at Making Sense and for choosing art that creates space for reflection and emotions!

For any questions, please contact me at post@making-sense.no